Business First Solutions Ltd

Business communications and security specialist.

Committed to long-term partnerships.

Our fully managed service is designed around you.

We can help you make the most of new technology.

About Business First Solutions

Mobile Commuincation and Security Specialist.
With strong links to all major networks and market leading suppliers, we’re best placed to offer maximum choice and excellent value
We offer a full service – consultancy, design, installation and commissioning of remote security products
Since 1994 we have been focused on long term partnerships. Many key accounts opened then are still with us today
We use our knowledge to continually find new solutions to keep us and our customers ahead of the competition and at the forefront of new technology
We pride ourselves on listening to our customers and being proactive not reactive to their needs
We have the reputation for collaborating with our customers, listening to their requirements and creating bespoke solutions

Mobiles & Managed Service

With over 20 years’ experience in the telecommunications industry we pride ourselves in providing best value and an excellent service. This allows you to concentrate on your business whilst leaving your communications with us.

As a trusted Vodafone Partner working with Sprint Communications we are able to offer you all the latest tariffs at the best prices. Due to our close relationship with O2 we have the scope to offer you tailored price plans unique to your business. The latest EE tariffs offer huge flexibility with a large range of text, data and international options.

Whether you require upgrades, wish to set up a new account or add new connections to your existing mobile phone account we’re here to help. We would like to offer you our full managed service. Our package can be tailored to meet your specific business needs; you select the elements you require.

  • Dedicated project managers for initial transfer
  • Advice & support on equipment
  • Overseeing connections
  • Recording changes on the account
  • Checking statements and bills for errors
  • Full bespoke reporting package to monitor spend and usage patterns
  • Constantly reviewing tariffs for further savings
  • Fault reporting & monitoring

Our Clients Use Over 1m Minutes Per Month

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Average Annual Cost Savings

Our Clients Use Over 4000GB Per Month

Security Solutions

We provide security solutions to suit the Rail, Construction and Utility industries amongst many others. Our solutions include cable monitoring, camera solutions and remote alarms for site/depot protection. We will visit your customer’s site and provide recommendations to enhance your security and monitoring. We will demonstrate our equipment and offer advice on getting the best performance from the products. We will design a system to fit your requirements.

All of our systems are designed to be flexible. They can be expanded, relocated or moved to other projects. We will provide full after sales support. We will regularly consult with you and your customers to ensure that the systems will continue to deliver the service they need as circumstances change.

Previous and on-going projects include:

  • Cable theft alarms (multiple depots)
  • Overt/Covert CCTV
  • CCTV control room
  • Self-powered camera system
  • Access gate monitoring
  • Rapid deployment camera systems

We have supplied a security command centre for Network Rail with a sophisticated CCTV system praised by British Transport Police as “one of the best they have ever seen”.

Due to the very nature of the application, knowledge of the technology, procedures and processes and what creates a security risk, we tailor our solution to your specific needs and therefore are unable to offer a brochure of our services.

Fixed Lines

Business First also offer a complete service for both landlines and broadband, allowing you to have a ‘one stop shop’ for all your communication needs. After reviewing your current system and bespoke requirements we can tailor a package to suit you. From recommending, sourcing and installing to maintaining, servicing and reporting we have the knowledge and experience to help you make the right decision.

Looking for a new phone system or maintenance for your existing system? We can help with that too.

Woman with headset taking a call

Some of the fixed line and broadband services which we can offer you are;

  • Telephone system hardware and accessories
  • Converged Telecoms
  • Ethernet/DIA
  • Leased Lines
  • Cabling
  • PBX’s
  • Video Conferencing
  • Conference Calls
  • Disaster Recovery
  • Hosted Services
  • IP Hosted Telephony
  • VOIP and Cloud Based Solutions
  • Calls, Lines and SIP Trunks
  • Maintenance

Mobile Device Management

Business First are proud to offer SOTI as our full Mobile Device Management system. It is the world’s most trusted MDM solution with over 10,000 customers and millions of devices managed.

Help Desk Tools

Remote control devices over any network (e.g. cellular, Wi-Fi, cradled devices) in real time. Rich set of remote diagnostic and trouble shooting tools.

Device Provisioning

Automatically deploy software and data in real-time over any network connection. Provision devices in seconds by scanning a MobiScan barcode

Asset Management

Software and hardware inventory tracking. Keep track of all mobile devices in an organization.
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Alerts

Automate monitoring of customizable device-side and server-side events, execute customized actions, and set up notifications via email or text message.
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Advanced Security

Active Directory based authentication policies, full Device and Storage card encryption (FIPS 140-2), Application Run Control (white list/black list), Device Feature Control (e.g. disable phone, Bluetooth, camera, etc.), Device Lockdown (i.e. Kiosk Mode), Phone Call Policy & more.

Location Services

Locate and track your mobile assets, including GeoFencing, reverse geo code, live traffic conditions, speed, heading, current location, and bread-crumbing.

CRM

IT support teams can collaborate on support issues and save time by having a case and location history for their deployments.

Reporting

Create and customise detailed reports, full integration with 3rd party reporting tools (e.g. Crystal Reports).

Data Sync

Synchronize data and files between servers and mobile devices. Automatically execute scripts before or after synchronization.
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Diagnostics

Over-the-air Diagnostic Imaging Tools to automatically detect and correct problems.

Products and Solutions

Car Kits

Car kits have become increasingly important since legislation changed.  We offer an installation service using qualified engineers. Installations are carried out at a time and place to suit you and can take less than an hour. We also supply phone cradles, chargers, car phones and most car kit accessories.

First Texts

First Texts allows users to send and receive SMS online in seconds and can be easily integrated with email systems. To be able to offer you the latest technology we work in partnership with Esendex. Throughout our partnership with Esendex they have continued to offer a simple SMS service which is also fast and reliable and most importantly competitive on price.

Recycling/Repairs

If your phones gets broken, we can help. We’re on hand to assist with backing up your data before repair. We have a partnership with a trusted local repair centre who will assess and fix your handset. We also offer an environmentally friendly recycling programme for phones deemed beyond economical repair.

Coming Soon

Digital Pen

A digital pen that looks and feels like an ordinary pen. The difference is that as you write, it transforms your handwritten notes into typed documents. Perfect for site visits, meeting minutes or business forms saving the need to return to the office and re-type information

Lone Worker

Wearable technology to protect your most valuable asset – your people. A discrete wristband with a built in panic alarm that is linked via Bluetooth to your mobile phone allowing SOS alerts to be sent via text message with live GPS tracking information

Think we can help you?

Business First

Get in touch with us

Use the form below to send us an email or give us a call.

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Postal Address

33a Whiffler Rd
Norwich
Norfolk
NR3 2AW

Telephone

0344 88 44 585

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